All services

WhatsApp Automation

Reach customers where they already are. Official WhatsApp Business API setup, chatbots, broadcasts and CRM-connected workflows.

WhatsApp Automation — an illustration of the tools and systems involved

What we deliver

7 services in this discipline. Each one says what it includes and how we approach it — no jargon, no vague promises.

    01

    WhatsApp Business API Integration

    Official Meta Cloud API setup, number verification and message template approval handled for you.

    We handle the full onboarding: Meta Business verification, number registration, display name approval and message template submission. You end up with a compliant official sending setup rather than an unofficial workaround that eventually gets the number banned. We also explain the messaging window and pricing rules clearly, because they determine what you can actually send.

    02

    WhatsApp Chatbots

    Automated conversations that qualify, answer and route customers on the app they already use.

    Conversation flows are designed around what customers genuinely ask, using buttons and list menus wherever they speed things up over open-ended typing. The bot qualifies, answers and routes, then hands off to a human inside the service window with the history intact. Flows are easy to adjust as you learn where people get stuck.

    03

    Automated Customer Support

    Instant replies to common questions, with a clean escalation path to a human when needed.

    Frequently asked questions are resolved instantly, and anything else escalates to the right agent with the full chat history attached. Template messages keep you compliant with WhatsApp's rules for messages sent outside the customer-initiated window. Business hours, holidays and away messages are handled so customers always get a response.

    04

    Broadcast Automation

    Segmented, template-compliant broadcasts that reach people without getting your number flagged.

    Contacts are segmented and messages sent through approved templates at a pace that protects your quality rating. We monitor delivery, read rates and blocks closely, because pushing volume too hard is the fastest way to lose a number permanently. Opt-out handling is built in and respected automatically across every future send.

    05

    Notification Systems

    Order updates, appointment reminders and OTPs delivered reliably through WhatsApp.

    Order confirmations, dispatch updates, appointment reminders and one-time passwords are triggered directly by events in your own systems. Delivery and read status flows back so you know what actually reached the customer rather than what was merely sent. Fallback to SMS or email can be configured for critical messages.

    06

    CRM Integration

    Every WhatsApp conversation logged against the right contact record in your CRM.

    Conversations are written against the correct contact record, so sales and support see WhatsApp history alongside email and calls in one timeline. Replies can be sent from inside the CRM without switching apps or using a personal phone. New contacts are created automatically with the source recorded.

    07

    WhatsApp Lead Automation

    Click-to-WhatsApp ads and forms feeding straight into an automated follow-up sequence.

    Click-to-WhatsApp ads, website widgets and forms drop the lead straight into an automated qualification and follow-up sequence. No lead sits unanswered because someone was away from their phone, and response time — the single biggest factor in conversion — stays near instant. Campaign source is tracked through to the eventual sale.

Let's talk

Need whatsapp automation?

Tell us what you are trying to do. If we are not the right people for it, we will say so.