All services

Social Media Management

Your social accounts run on a plan — content, posting, replies and reporting handled every month, so the brand stays active without taking up your day.

Social Media Management — an illustration of the tools and systems involved

What we deliver

10 services in this discipline. Each one says what it includes and how we approach it — no jargon, no vague promises.

    01

    Account Setup & Optimization

    Profiles set up or cleaned up with the right bio, links, highlights and business details.

    We set up or fix your business profiles so a visitor immediately understands what you do and how to contact you. That covers bio, profile and cover images, contact buttons, WhatsApp links, highlights and business categories. Meta Business Suite and account access are organised so you always own your accounts.

    02

    Content Strategy & Calendar

    A monthly content plan built around your offers, seasons and audience, approved before anything goes live.

    Each month starts with a calendar of what will be posted and why — product posts, education, festivals, offers and behind-the-scenes content in a sensible mix. You approve the plan before production starts, so nothing surprising goes out under your name. The calendar keeps posting consistent even in busy months.

    03

    Post Creation & Scheduling

    Designed posts, reels and stories, written, created and scheduled at the right times.

    We produce the month's posts and reels in your brand style and schedule them at the times your audience is most active. Captions, hashtags and tags are prepared with each post. You can review everything in one place before it is published.

    04

    Caption & Hashtag Writing

    Captions in your brand's voice with relevant hashtags and a clear call to action.

    Captions are written to sound like your business, not like generic marketing, and end with a clear next step such as a WhatsApp message or a visit. Hashtags are researched for relevance rather than piled on. Captions can be written in English, Hindi, Gujarati or a mix.

    05

    Community Management

    Comments and messages answered promptly, with enquiries passed to your team.

    We reply to comments and direct messages within agreed hours, using answers you have approved for common questions. Real enquiries are passed to your sales team with the details already collected, so leads are not lost in the inbox. Negative comments are flagged to you before anything is said publicly.

    06

    Instagram Management

    Feed, reels and stories planned and run as one consistent Instagram presence.

    Instagram is handled as a whole: a feed that looks consistent, reels for reach, stories for daily engagement and highlights that answer common questions. We track which formats bring profile visits and enquiries, and shift the mix towards what works. Collaborations and tagged content are coordinated as part of the plan.

    07

    Facebook Page Management

    Regular posting, reviews and page information kept current on your Facebook page.

    We keep your Facebook page active with regular posts, keep business information, hours and services up to date, and respond to reviews and messages. Posts are shared to relevant groups and communities where appropriate. The page is kept ready for ads whenever you choose to run them.

    08

    LinkedIn Management

    Company page and founder profile content that builds credibility with business buyers.

    For B2B businesses we run the company page and, if you want, the founder's personal profile — which usually reaches far more people. Content focuses on expertise, projects and insights rather than advertising. We also help with connection outreach so the right people see the content.

    09

    YouTube Channel Management

    Uploads, titles, descriptions, thumbnails and playlists handled for every video.

    We upload your videos with searchable titles, descriptions, tags, chapters and custom thumbnails, then organise them into playlists. The channel page, banner and links are kept current. Comments are moderated and answered as part of the service.

    10

    Analytics & Monthly Reports

    A plain-language monthly report on reach, engagement, enquiries and what we will change next.

    Every month you receive a short report showing what was posted, how it performed and — most importantly — how many enquiries came from social media. We explain what worked, what did not and what we will change next month. No vanity numbers without context.

Let's talk

Need social media management?

Tell us what you are trying to do. If we are not the right people for it, we will say so.